PLEASE NOTE THAT WE REGULARLY UPDATE OUR RETURN AND REFUND POLICY! ORDERS MAY SHIP SEPARATELY! PLEASE CHECK EMAILS FOR PARTIAL SHIPMENT RECEIPTS!
MODIFY OR CANCEL YOUR ORDER
You have 24 hours after placing your order to make any changes or cancellations. Contact our customer support team at help@musclehoodies.online
After 24 hours, it will be too late to make any changes to your order as it will already be in production!
DAMAGED AND FLAWED ITEMS
At Muscle Hoodies, we do our best to ensure product quality and order accuracy.
In rare instances, you may receive a damaged item, poor-quality printing, or an incorrect product. When this happens, we’ll replace or refund your purchase to ensure your 100% satisfaction.
If this happens to you, please contact our customer support team at help@musclehoodies.online
Depending on the issue we will send you a replacement order or a refund.
Note: Depending on your bank and payment methods, refunds may take 5-10 business days to process.
ORDER NOT RECEIVED
If you haven't received your Muscle Hoodie items 60 days after placing your order, please contact our customer support team at help@musclehoodies.online
We’re here to help, so don’t hesitate to reach out to us.
NO RETURNS OR EXCHANGES ON SHIPPING PARTNER PURCHASES
At this time we can not provide returns or exchanges on non damaged products on items not delivering from our main warehouse.
RETURNS ON APPAREL FROM OUR NJ WAREHOUSE
PLEASE CHECK IN ITEM DESCRIPTION! PRODUCTS ELIGIBLE FOR RETURNS WILL BE NOTED IN DESCRIPTION!
Items from our main warehouse can be returned or exchanged within 30 days of purchase. We require a photo of the item in it’s original packaging sent to our email help@musclehoodies.online. At this time, we do not offer free returns and exchanges are available on non-seasonal items.